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Shepherd Pacific Tours

Luxury tours — New Zealand & Australia

+64 21 028 50854

admin@shepherdpacifictours.co.nz

Client Stories

Real journeys — curated experiences and first-hand reviews

We measure success by the memories we create. Read stories from our guests, complete with photos, itinerary highlights and detailed feedback.

What Our Guests Say

Discover why discerning travelers choose Shepherd Pacific Tours for their luxury adventures.

R

Rebecca T., Auckland

★★★★★
A flawless luxury experience

"From the first enquiry to our departure, Shepherd Pacific Tours delivered flawless service. Our Queenstown itinerary was thoughtfully timed, the private guide was outstanding, and every hotel exceeded expectations."

Queenstown Lakes Package • March 2024
M

Michael & Anna S., Sydney

★★★★★
Perfect logistics and personal touch

"The combined New Zealand & Australia Grand Tour was managed with perfect logistics and a personal touch. Special dietary needs were handled seamlessly and the local experiences were unforgettable."

Grand Tour Package • January 2024
J

Jonathan K., London

★★★★★
Stress-free travel made easy

"Visa assistance and flight packages made the trip stress-free. The team's responsiveness during a last minute change was excellent — highly recommended."

Services Package • February 2024
P

Priya R., Wellington

★★★★★
Exceptional concierge service

"Exceptional concierge service. We were given access to private wine tastings and a chef-hosted dinner that turned our trip into a once-in-a-lifetime experience."

Melbourne Culture Package • April 2024

Detailed Case Studies

The Perfect Honeymoon: Sarah & David's New Zealand Adventure

Sarah and David from Melbourne wanted a romantic honeymoon that combined adventure with luxury. Our team crafted a 10-day itinerary that took them from Auckland's vibrant harbor to Queenstown's alpine beauty.

The highlight was a private helicopter tour over Milford Sound, followed by a secluded dinner at a mountaintop restaurant. When weather threatened their original plans, our team seamlessly rearranged their schedule to include a private wine tasting at a boutique vineyard instead.

"Every detail was perfect, and when things didn't go as planned, they made it even better," Sarah wrote in her thank-you note.

Itinerary Highlights
  • • Private helicopter tour of Milford Sound
  • • Luxury accommodation at The Lodge at Kauri Cliffs
  • • Private wine tasting at Cloudy Bay
  • • Couples spa treatment at Queenstown
  • • Private gondola dinner experience

Family Adventure: The Johnson's Multi-Generational Trip

The Johnson family from Vancouver wanted to celebrate their grandparents' 50th anniversary with a trip that would work for ages 8 to 78. We designed a flexible itinerary that included both adventure activities and cultural experiences.

Our team arranged for a private guide who specialized in multi-generational travel, ensuring everyone had activities suited to their interests and abilities. When the grandparents needed a rest day, we organized a private cooking class while the younger family members went hiking.

"They made sure everyone felt included and had the time of their lives," said family patriarch Robert Johnson.

Family-Friendly Activities
  • • Private wildlife sanctuary tour
  • • Family cooking class with local chef
  • • Gentle hiking with accessibility options
  • • Private museum tours with interactive guides
  • • Beach day with water sports for all ages

Why Travelers Trust Us

500+
Happy Clients
15+
Years Experience
24/7
Support
100%
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